Here to Serve

If there’s anything we can help with inside your apartment, please let us know about it. Of course in the case of serious emergencies, always dial 911 and then reach out to us.

 
 
 

The following requests are considered emergencies and will be addressed by our team immediately…

  • No heat

  • No hot water

  • No electricity

  • Sewer back-ups

  • Clogged toilets

  • Lock-outs ($100 fee)

  • Entry door lock issues

  • Broken windows

  • Certain refrigerator issues

  • Trash compactor back-ups

  • Water leaks

  • Floods

  • Gas leaks

  • Fires

  • Natural disasters

Going to be away?

We know you’ll miss us. But here are some helpful hints to keep your apartment safe and orderly while you’re enjoying your time away from home.

 
 

  • Arrange to have mail and other deliveries held at the post office until your return

  • Ensure that all windows are closed and locked, and that all window coverings are closed

  • Consider connecting a timer to lights or a radio to maintain the appearance of an occupied home

  • Empty your garbage and check cupboards for unwrapped food

  • Check the refrigerator before you leave and give any perishables to a friend or neighbor

  • Be sure to check all appliances to guarantee they’re turned off